2015 was year of growth and education for us. Much like 2014 we gained a lot of new friends and new customers. We drank many gallons of coffee, ate a lot of pizza and thoroughly enjoyed having a BBQ at the shop =)
Our year started off like all of you with bitter cold and an obscene amount of snow and ended with pleasant temperatures and endless rain. May was our best month for sales with September a close second. Our first job of 2015 was a brake caliper on a Chevy Blazer and ironically, our last job of the year, was a brake hose on a Nissan Altima.
I consider this to be our most successful year yet. We've streamlined and improved our customer service and internal operations and grown our customer base while retaining our previous years customers. This was the year of 'teamwork' improvements with continued plans to continue improving our abilities to offer quality service and education for our customers.
Our Highlights
January
Fun Job of the Month: Steering Overhaul on a 2004 Dodge Ram
Feel Good Job of the Month: Correcting a misfire condition on a mother of two's Nissan Murano
Did I mention we love cookies? What better way to forget about the single digit temperatures outside than Oatmeal cookies courtesy of a very special friend =)
February
Feel Good Job of the Month #1: Correcting a misfire condition on a mother-to-be's 2007 Honda Civic
Feel Good Job of the Month #2: Correcting a transmission computer failure in a young mother of 2's Grand Caravan.
February featured our "Love Your Car Month of Discounts" which let us help our customers save 10% on their maintenance services for the whole month.
 |
| We have arts and crafts time too A prototype cardboard catch can ;) |
 |
| Doesnt everyone spend Valentine's day having lunch on the tailgate of their truck? |
March
Interesting Job of the Month: Intermittent No Start condition on a Town and Country resulting from a failed key.
Feel Good Job of the Month: Corrected an overheat condition for a Navy Reservist on his way home to Maryland.
March is a big birthday month for us since both of our birthday's are at the end of the month.
Bill of course asked for tools because well, he has a problem. Here he is having lots of fun with his new videoscope
 |
| We had one day when it was warm enough to have the doors open and needless to say, Samson was thrilled! |
April
Fun Job of the Month: Downpipe fabrication and install on a 2006 Mitsubishi Evo
Feel Good Job of the Month: A long overdue brake job on a family of 4's Toyota Sienna
 |
| Enjoying a burrito filled lunch break in the sun |
May
Fun Job of the Month: Exhaust upgrade on a 2003 Infinity QX4
Feel Good Job of the Month: Aftermarket radio with bluetooth, install in a new driver's first car. Now her father can feel more comfortable about her long drives to college.
Samson got a new bed for the shop, we bought a new P-Touch so our service reminder stickers are readable by all of our customers and White Castle released the Chicken Waffle - for which we were very grateful and a little sad it was only temporary.
 |
| New Exhaust Tips on a QX4 |
 |
| New Magnaflow Muffler on a QX4 |
June
Fun Job of the Month: Fuel system upgrade in a 2009 Honda Civic and a whole bunch of goodies upgraded on a 1992 GVR
Feel Good Job of the Month: A/C repair on a very happy customer's 2003 Sable
 |
| Bill doing his welding thing |
 |
| Getting good use out of our new BBQ |
 |
| Samson got a gift from one of our customers! He loves cardboard |
 |
| We took a little break and went to NHRA Supernationals with some friends. Great day at the race track |
July
Fun Job of the Month: Horn and differential repair on a 1971 LeMans
Feel Good Job of the Month: Brake line repair on a 1993 Maxima
 |
| We were able to enjoy the races at Englishtown in the luxury box courtesy of a good friend |
 |
| Teamwork! |
 |
| T-Rex selfie! |
 |
| mmmm Munchkin delivery from a really awesome customer! |
 |
| We are really lucky to have such thoughtful customers who not only deliver frappucino's when its insanely hot out, but they tip us with Starbucks giftcards! |
August
Fun Job of the month: Pump rebuild on a house washer
Feel Good Job of the Month: Brake Line Repair on a mother of 4's Toyota Sienna
 |
| Perks of being short - you fit in the engine bay of most small SUV's |
 |
| Apparently we had a major shortage of plates in August and we had to get a little creative |
 |
| Most exciting part of August - our favorite pizza place reopened! |
September
Fun Job of the Month: High Pressure Oil Pump on a 2005 F350
Feel Good Job of the Month: Steering repairs and safety checks on a customer's Toyota Sienna so the family could enjoy and be safe on their road trip vacation
 |
| Bill giving a welding lesson to a very good friend of ours |
 |
| We took a day off to enjoy the Diesel National event at Englishtown |
 |
| What do you do when your friend/parts guy bring you a crate of tomatoes? Make sauce! |
October
Fun Job of the Month: Diagnosing a very intermittent transmission problem on a 2004 Dodge Ram 2500
Feel Good Job of the Month: Being able to tell a customer with an 05 Tiburon that he was missing a shifter bolt which is causing it to not shift and that he doesn't need a new transmission.
 |
| Yes. that is really how you get some control arm bushings out |
November
Fun Job of the Month: Engine install and set-up for a customers 1995 Eclipse that has been off the road for a few years
Feel Good Job of the Month: Glow Plug replacement in a contractor's 2003 F350
 |
| Showing off Bill's fabrication skills. The one on the right was made to replace the leaking pipe on the left |
 |
| Our Thanksgiving Banner. We are thankful every day for the ability to do what we do. |
 |
| Replacing glow plugs with new harnesses. Making this truck and this customer very happy =) |
December
Feel Good Job of the Month #1: Front and Rear brakes and steering components on a woman who makes long road trips regularly's GMC Envoy
Feel Good Job of the Month #2: Replacing a the alternator in a young mother's 2003 Honda Accord
 |
| Getting feedback like this really makes us feel good about what we do |
 |
| Bill's silly Santa hat selfie Christmas morning |
 |
| The annual tradition of handmade gifts from Bill continued with this adorable gift box |
 |
| Because Bill looooooves glitter! Our holiday card feature for 2015 |
Thank you for following along while we reminisce all of the smiles and good times we had in 2015. We are forever grateful for all of you and the support you've shown in the past years. Thanks to your support, we are able to continue growing as owners and as a business.
Looking forward to the good things 2016 has to offer!
~ Bill and Gail ~
